SHIPPING INFORMATION
• Order Processing: Please allow 1–2 business days for our team to prepare and pack your order. Orders placed over the weekend will be processed on the next business day.
• Nigeria Delivery:
— Lagos (Express): Next Business Day Priority Delivery
— Lagos (Standard): 2–5 Business Days
— Outside Lagos (Express): 3–5 Business Days
— Outside Lagos (Standard): 5–7 Business Days
• International Shipping: Worldwide express delivery within 5–8 business days via DHL. (Note: Customs duties and import taxes, if applicable, are the responsibility of the recipient).
RETURNS & EXCHANGES
• Hygiene & Intimate Wear Policy: Due to the intimate and delicate nature of our luxury sleepwear, all sales are final. To maintain the highest sanitary standards for all clients, we do not accept returns or size exchanges.
• Finding Your Perfect Fit: We strongly recommend checking the Size Guide button on this page before placing your order. If you need personalized sizing advice, contact our support team at support@k-kasa.com.
• Damaged or Incorrect Items: In the rare event that your order arrives damaged or incorrect, please email support@k-kasa.com within 48 hours of delivery with your order number and clear photos. Our team will arrange an immediate priority replacement.
